Reference

memektoto Privacy Policy for Your Account

Our Privacy Policy explains what we collect when you open an account, verify your phone, browse Blackjack or Medusa, and use DANA or QRIS.

Clear data useWallet record controlPhone verification contextCookie choices
memektoto memektoto Privacy Policy for Your Account
CONTACT DATA HELP

Ask About Account Data or Wallet Records

A clear request path helps when you want to know what data we hold or why a payment reference appears in your account history.

Account data request Ask us to locate the personal data connected with your phone verification and account…
Wallet status question Send the payment rail, amount reference, and date when a DANA, OVO, GoPay, or…
Policy change request Use account help to request a correction, restriction, or deletion where eligible.
DATA HANDLING

Explore How We Handle Your Account Data

We keep the Privacy Policy practical by linking each data category to an account action: phone verification supports access checks, device signals help identify unusual sessions, and payment references help reconcile wallet…

Account and phone checks

When you open an account, we use the phone number and verification result to connect access requests with the correct account. We do not treat your wallet PIN as a memektoto login credential.

Device session signals

Browser type, session time, and related device signals can help us spot an unusual login. These checks support account protection when you move between a mobile browser and desktop.

Cookies and preferences

Cookies can keep a session active and remember basic choices. Your browser controls can restrict cookies, although changing them may affect sign-in continuity or the way policy choices are saved.

Payment record matching

DANA, OVO, GoPay, QRIS, bank transfer, and virtual account references are used to match payment status with your account. We do not need your wallet password to perform that check.

Retention and removal

We retain account, security, and transaction records for the period needed for their stated purpose or applicable duties. You can ask which records remain and why deletion may be limited.

Your contact route

For access, correction, restriction, or deletion requests, use the account help path and provide enough detail to verify ownership. We respond about the request and any local-law condition.

Check Privacy Policy Answers Before Opening

These Privacy Policy answers address the searches we hear most often before account creation. They cover the data behind phone verification, mobile sessions, game activity, cookies, wallet references, retention, and requests made through account help. If your case concerns a specific DANA, OVO, GoPay, or QRIS record, include its date and reference when contacting us.

It covers data from account creation, phone verification, website sessions, cookies, selected activity such as Blackjack or Valorant, payment references, and support requests connected with your account.

We use the phone number and verification result to connect you with the correct account and protect sign-in requests. Access or eligibility depends on local law and the checks required for your account.

Yes. The policy covers DANA, OVO, GoPay, and QRIS references, plus bank transfer and virtual account records used to match payment status. We do not ask for your wallet password.

Yes. Use the account help path and request access to your personal data. We may verify the phone number linked to the account before describing the records connected with your request.

Cookies can preserve a session and save basic policy choices between pages. Browser controls can restrict them, but sign-in continuity or saved preferences may not work in the same way afterward.

We keep records for the time needed for their stated purpose, account security, dispute handling, or duties that depend on local law. You can ask why a particular record remains.

Send the request through account help with your linked phone number and the record concerned. We assess correction or deletion where eligible and explain any security or legal reason for keeping it.